Privacy Notice
This privacy notice provides you with details of how I collect and process your personal data through your use of joshalward . com
By providing me with your data, you assure me that you are over 13 years of age.
Josh Alward is the data controller and I’m responsible for your personal data.
It is very important that the information I hold about you is accurate and up to date. Please let me know if at any time your personal information changes by emailing me at josh @ joshalward.com
WHAT DATA DO I COLLECT ABOUT YOU AND WHY DO I COLLECT IT?
While using my website, I may collect information about you such as:
your IP address and details about your browser and device
how you use my website
information you send through my website such as your name and email address and other information you provide through your inquiry
This helps me to:
analyse your use of my website
administer and enable all functions of my website
administer my business and personal records
deliver relevant website content and advertisements to you
understand the effectiveness of my advertising and grow my business.
I use Google Analytics to track and analyse this data.
In addition, I use the following third-party service providers to process and store your data:
Squarespace Scheduling is the scheduling software from which users can book appointments with me. Please see Squarespace’s privacy policy.
Typeform is the form collecting software I use for client registration / “onboarding”. Please see Typeform’s privacy policy.
Mailchimp is the email marketing software I use to store your basic contact details in order to keep you posted about services and occasional offers. (More about this below.) Please see Mailchimp’s privacy policy.
MARKETING COMMUNICATIONS
I may process your personal data to send you marketing communications in order to grow my business.
I may send you marketing communications if:
you made a purchase or asked for information from me about my services
you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since.
Before I share your personal data with any third party for their own marketing purposes, I will get your express consent.
You can ask me or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing me at josh @ joshalward.com at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases of coaching services and programmes.
WHAT ABOUT SENSITIVE DATA?
I do not collect any Sensitive Data about you. Sensitive Data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. I do not collect any information about criminal convictions and offences.
I do not carry out automated decision making or any type of automated profiling.
WHY AND WITH WHOM MIGHT I SHARE YOUR PERSONAL DATA?
I may have to share your personal data with the parties set out below:
Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers
Government bodies that require me to report processing activities.
I require all third parties to whom I transfer your data to respect the security of your personal data and to treat it in accordance with the law. I only allow such third parties to process your personal data for specified purposes and in accordance with my instructions.
WHAT DO I DO WITH YOUR DATA AND HOW LONG DO I KEEP IT?
I will only retain your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
When deciding how long to keep the data for, I look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, and if these can be achieved by other means for legal requirements.
For tax purposes, the law requires me to keep basic information about my clients (including contact, identity, financial and transaction data) for six years after they stop being clients.
In some circumstances I may anonymise your personal data for research or statistical purposes in which case I may use this information indefinitely without further notice to you.
YOUR LEGAL RIGHTS
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email me at josh @ joshalward.com.
WHAT ABOUT LINKS ON MY WEBSITE TO THIRD-PARTY SITES?
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not control these third-party websites and am not responsible for their privacy statements. When you leave my website, I encourage you to read the privacy notice of others websites you visit.
MORE INFORMATION ABOUT APPOINTMENTS
My appointment scheduler is run by Squarespace. If you make an appointment with me at Josh Alward Coaching, your contact details and appointment time are stored by Squarespace.
I keep paper session notes for all clients. These session notes are then typed up at the end of each session and the original paper notes are shredded. The typed up notes, and any personal information you have provided for the purposes of onboarding, are securely stored on password protected software. No other person has access.
Sometimes (having first received your written permission) it is an option for Zoom appointments to be recorded, either for training purposes or for your further learning (offered if helpful). These recordings are stored offline on a password protected hard drive. You are welcome to view your own session recording at any time and it can be made available to you via a password protected page on my website. It can be removed at your request at any time. No one else will have access or will be able to view your recording.
PAYMENTS
Payments made by card are processed by Stripe (www.stripe.com). I recommend you also look up Stripe’s privacy statement. Stripe’s Privacy Policy.
No one else has access to my accounts with these companies.
Please feel free to contact me with any queries at josh @ joshalward.com
Thank you.
Cookie Policy
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
What’s a cookie?
A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.
Cookies are used by nearly all websites and do not harm your system.
You can change what types of cookies you accept within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of my site.
How do I use cookies?
I use cookies to:
Anonymously track your use of my website so I can analyse patterns of usage and develop and improve my website as well as products and services in response to what you might need or want
Recognise when you return to my website
Test the effectiveness of new content on my website